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data protection

Data protection

Responsible for the processing of personal data within the scope of this website in accordance with the provisions of the General Data Protection Regulation (GDPR) is:

LevelUp English 

Maximilianstrasse  1

10317 Berlin


Tel: 030  /  5510  9000


With this data protection declaration we inform you about the scope of the processing of your personal data (hereinafter referred to as "data").

Data processing

We process data as part of the operation of our website. The processing of the data also includes disclosure through transmission.

There is an adequacy decision by the EU Commission for data transfers to the USA, the EU-US Privacy Shield. In this, the Commission has certified that the guarantees for the transmission of data to the USA on the basis of the EU-US Privacy Shield correspond to the data protection standards in the EU. As far as we transmit data to the USA, we have marked the participation of our service providers in the EU-US Privacy Shield.

a) log file

We log your visit to our website. The following data is processed: Name of the website accessed, date and time of access, the amount of data transferred, the browser type and version, the operating system you are using, the referrer URL (the previously visited website), your IP address and the requesting provider. This is necessary to ensure the security of the website. We process the data accordingly on the basis of our legitimate interests  Art. 6 Para. 1 f) GDPR. The log file is deleted after seven days, unless it is required for clarification or to prove specific legal violations that have become known within the retention period.

b) hosting

As part of hosting, all data to be processed in connection with the operation of this website are stored. This is necessary to enable the website to operate. We process the data accordingly on the basis of our legitimate interests  Art. 6 Para. 1 f) GDPR. To provide our online presence, we use the services of web hosting providers to whom we transmit the above-mentioned data.

c) Establishing contact

If you contact us, your data (name, contact details, if provided by you) and your message will only be processed for the purpose of processing and handling your request. This data is processed by us on the basis of the  Art. 6 Para. 1 b) GDPR  or des  Art. 6 Para. 1 f) GDPR  processed to process your request. We use service providers to process your contact requests, to whom we transmit the above-mentioned data.

d) newsletter

In order to be able to send you regular information about our company and our offers, we offer the dispatch of a newsletter. When you register for the newsletter, we process the data you have entered (email address and other voluntary information).

In doing so, we obtain the following consent:

"[] I would like to order the LevelUp English newsletter. I can give my consent at any time by email  or revoke it by using the unsubscribe link in the newsletter. "

The newsletter is sent by registering on the basis of your consent  Art. 6 Para. 1 a) GDPR.

The registration for the newsletter takes place in the so-called double opt-in procedure. To prevent misuse, we will send you an email after you have registered, asking you to confirm your registration. In order to be able to prove the registration process in accordance with the legal requirements, your registration will be logged. This affects the storage of the time of registration and confirmation as well as your IP address. We use service providers to send the newsletter to whom we transmit the above-mentioned data.

e) Checkout

We process your order data to process the purchase contract. The data is processed accordingly on the basis of the  Art. 6 Para. 1 b) GDPR.

We transmit your address data to the company commissioned with the delivery. If it is necessary to process the contract, we will also send your e-mail address or your telephone number to the company commissioned with the delivery so that we can agree on a delivery date.

We transmit your transaction data (name, date of the order, payment method, dispatch and / or receipt date, amount and payee, possibly bank details or credit card details) to the payment service provider commissioned to process the payment.

f) career area

If you contact us to send us your application as an employee, e.g. via the Softgarden platform, your data (e.g. name, e-mail address, desired location if you specified), your message and the application documents sent will only be used processed for the purpose of processing and handling your application request. The legal basis for data processing is paramount  Section 26 BDSG. Accordingly, the processing of data is permitted that is necessary in connection with the decision on the establishment of an employment relationship.

Should the data be required for legal prosecution after the application process has been completed, data processing can be carried out to safeguard our legitimate interests  Art. 6 para. 1 lit.f) GDPR  take place, namely to assert or defend against claims.

l) Website analysis and marketing

We use so-called cookies to enable the use of certain functions. These are short data packages that are stored on your device and exchanged with other providers. Some of the cookies we use are deleted immediately after you close your browser (so-called session cookies). Other cookies remain on your device and enable your browser to be recognized the next time you visit (persistent cookies).

You can delete all cookies stored on your end device and set common browsers to prevent cookies from being saved.

In this case, you may have to make some settings every time you visit this website and accept the impairment of some functions.

Duration of data storage

We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as you have withdrawn your consent. Insofar as statutory retention requirements are to be observed, the storage period for certain data can be up to 10 years regardless of the processing purposes.

Your rights as a data subject

a) information

Upon request, you will receive information about all personal data that we have stored about you at any time free of charge.

b) Correction, deletion, restriction of processing (blocking), objection

If you no longer agree to the storage of your personal data or if it has become incorrect, we will, upon receipt of a corresponding instruction, initiate the deletion or blocking of your data or make the necessary corrections (insofar as this is possible under applicable law). The same applies if we are only to process data to a limited extent in the future.

c) Data portability

Upon request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer the data to another person in charge if you wish.

d) Right to complain

There is a right of appeal to the competent supervisory authority:
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e) Right to withdraw consent with effect for the future

You can revoke your consent at any time with effect for the future. Your revocation does not affect the legality of the processing up to the point in time of the revocation.

f) Limitations

Data for which we are not able to identify the person concerned, e.g. if this has been anonymized for analysis purposes, are not covered by the above rights. Information, deletion, blocking, correction or transfer to another company may be possible with regard to this data if you provide us with additional information that allows us to identify it.

g) Exercising your rights as a data subject

If you have any questions about the processing of your personal data, information, correction, blocking, objection or deletion of data or the request to transfer the data to another company, please contact  

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